Contact us
You can contact our team here at The Whisky Barrel in many ways. We are always happy to help and chat Scotch!
Contacting us online is the quickest and most efficient method.
We will aim to respond to your query within 24 hours.
Please use our live chat facility which can be found at the bottom right hand corner of your screen. We can help with questions ranging from gift advice to order tracking and delivery times.
Our AI chat will be able to address your queries but if you would rather speak to one of our team we'd be delighted to hear form you. You can leave us a message and your email address and we will get back to you as soon as possible.
Our customer support email address is help@thewhiskybarrel.com. Please include your order number if possible. We normally respond within 24-hours.
The Whisky Barrel, UNIT 3, Cupar, KY15 5JY, SCOTLAND
You can call us on +44 (0)1334 655 499
We will aim to respond to your query within 24 hours.
